OpenAI introduces Presence for enterprise AI agents
OpenAI announced Presence as a limited-general-availability enterprise product for deploying governed voice and chat agents in production workflows.
OpenAI described Presence as an enterprise deployment product for agents that can answer questions, use approved company systems, take controlled actions, and escalate to people when needed.
The announcement states that deployments are led by OpenAI Forward Deployed Engineers and selected systems integrators. AI3Radar treats this as a dated official product update, not as independent evidence of customer outcomes.